Legal Information

Refund & Cancellation Policy

Last updated: August 25, 2026

At Nexbee Learning, we strive to provide high-quality training and excellent customer service.

Refunds

  • Refund requests must be submitted within 14 days of purchase.
  • Refunds may only be granted if the course has not been substantially accessed, completed, or certified.
  • Once a course has been completed or a certificate has been issued, refunds cannot be provided.

Cancellations

  • Learners wishing to cancel their enrolment should contact our support team as soon as possible.
  • Approved refunds will be processed using the original payment method and may take 5–10 business days to appear in your account.

If you have any concerns regarding your purchase, please contact us at admin@nexbeelearning.co.uk, and we will do our best to assist you.

Registered Office:
128 City Road, London, United Kingdom, EC1V 2NX